Psych Boston · Serving Andover & Essex County
Psychiatric Evaluation in Andover, MA
A psychiatric evaluation is a structured, unhurried conversation with a psychiatric clinician that helps make sense of what you or your child have been experiencing — changes in mood, sleep, focus, worry, behavior or thinking — and turns it into a clear diagnosis and a realistic treatment plan.
Psych Boston provides psychiatric evaluation for patients in Andover, Massachusetts, from our office in Lexington and through secure telehealth. Andover families often juggle demanding academic schedules, and many start with an in-person evaluation and continue with telehealth.
Psychiatric evaluation for Andover patients: who it helps
People from Andover come to us for psychiatric evaluation for many reasons, including:
- Persistent low mood, irritability or loss of interest
- Ongoing worry, panic attacks or avoidance
- Trouble focusing, organizing or finishing tasks
- Sleep changes, fatigue or appetite changes
- Mood swings, unusually high energy or impulsivity
- A second opinion on an existing diagnosis or medication
- Concerns raised by a pediatrician, school or primary care provider
What to expect
- Before the visit: You complete intake forms covering symptoms, medical history, current medications and family history. Bring a list of past treatments and any prior records.
- The evaluation: A 60–90 minute visit covering your symptoms, history, daily functioning, substance use, safety and goals. For children and teens, a parent or guardian takes part.
- Diagnosis and plan: Your clinician explains their impressions in plain language and discusses options — which may include medication, therapy referrals, lifestyle steps or further testing.
- Follow-up: Most patients return within 2–6 weeks to review progress and adjust the plan.
Getting care from Andover
We do not have a separate office in Andover; all in-person visits take place at our Lexington location. Andover patients usually reach our Lexington office in about 30 minutes via I-93 to Route 128, or Route 125 and Route 3. The Haverhill Line stops at Andover and Ballardvale stations.
We regularly see patients from Downtown Andover, Ballardvale, Shawsheen Village, West Andover and South Andover. For many Andover residents, a combination of an in-person first visit and telehealth follow-ups works well.
- Office: 35 Bedford St #17, Lexington, MA 02420
- Phone: 781-218-9550
- Hours: Mon–Fri 7:00 AM–6:00 PM, Sat 9:00 AM–1:00 PM
- Telehealth: Available for patients located in Massachusetts — learn about telehealth visits
Why patients choose Psych Boston
Our Lexington-based team of psychiatric clinicians cares for adults, adolescents and children from across Massachusetts. We take time to explain options clearly and coordinate with your primary care provider and therapist when you want us to. Meet our clinical team.
Frequently asked questions about psychiatric evaluation in Andover
Which Andover neighborhoods do you serve?
We see patients from all parts of Andover, including Downtown Andover, Ballardvale, Shawsheen Village, West Andover and South Andover, as well as surrounding Essex County communities.
How long does a psychiatric evaluation take?
An initial evaluation usually lasts 60 to 90 minutes. Follow-up visits are shorter, typically 20 to 30 minutes.
Will I get a prescription at my first visit?
Not necessarily. Medication is considered only when it is clinically appropriate and after you have discussed benefits, risks and alternatives with your clinician.
Do I need a referral?
Many patients self-refer. Some insurance plans require a referral, so please check with your plan or ask our office when you call.
Do you have an office in Andover?
Our office is in Lexington at 35 Bedford Street. Andover patients usually reach our Lexington office in about 30 minutes via I-93 to Route 128, or Route 125 and Route 3. Many Andover patients also use secure telehealth, which is available to patients located in Massachusetts at the time of the visit when clinically appropriate.
Is this an emergency service?
No. If you or someone you know is in crisis, call or text 988 (Suicide & Crisis Lifeline) or call 911, or go to the nearest emergency department.
Related care in Andover
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- All Massachusetts locations we serve
Trusted resources
- American Psychiatric Association: Patients & Families
- NIMH: Tips for Talking With a Health Care Provider
This page is for general information and is not a substitute for individual medical advice. If you are in crisis, call or text 988 or call 911.
Request psychiatric evaluation — Andover, MA
Taking the first step is often the hardest part. Call us or request an appointment online, and our office will walk you through what happens next.